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Can I change or cancel my order?

We can edit an order before it's shipped. For example, you'd like to replace one record for another in your order. We can do that for you. Reach out to us via the chat box in the bottom-right. Cancelling your order is only possible if your order hasn

Do you give discounts on big orders?

Yes. Right now, you'll see in your cart when you'll get free shipping and how much you'll need to add to get a dollar amount off your order.

I've placed an order. How long before it ships?

This depends on what you’ve ordered. We do our best to get your order in your hands as quickly as possible, but in some cases, albums are on backorder at our supplier, or are not released yet. When the products you've ordered are in stock, they will

Some of the records I ordered are not in stock. Will the rest ship?

The short answer: no. Due to the high pricing of shipping records (an average of about $18 per package), splitting an order in 2 shipments is only possible in exceptional cases. If one or more records are not in stock, we will wait for the whole orde

What is the status of my order?

When you place your order, you will receive an email confirming the order. There will be a followup email on the day your order is being shipped. If there's an exception (when a record is backordered, for example), you will be notified as soon as we

Why aren't you emailing me?

When you place an order, we automatically send out an email with an order confirmation. Recently, we've seen a lot of customers use their AppleID to check out and with that comes identity protection. It's a great way for Apple to help you hide your e